Effective Date: 01-01-2025

At Secure247BC, your privacy is our priority. We are committed to protecting any personal information you share with us—whether you are browsing our website, requesting a quote, or using our security systems.

1. Information We Collect

We may collect the following types of information:

  • Personal information: Name, email address, phone number, and address (when you submit forms or request services).
  • Service information: Details about your property or business required for installation and support.
  • Technical information: Site usage data, such as browser type, IP address, or pages visited, to help improve our website performance.

2. How We Use Your Information

We use your information to:

  • Provide security system installation and support services.
  • Process quotes, service requests, and maintenance inquiries.
  • Communicate with you about appointments, updates, or support.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations if required.

3. Sharing Your Information

We do not sell, rent, or trade your information with third parties. Information may only be shared with:

  • Trusted partners and contractors assisting with installations or support.
  • Manufacturers when processing warranties.
  • Legal authorities if disclosure is required by law.

4. Data Security

We take data protection seriously. Secure247BC uses industry‑standard practices to safeguard information, including secure servers, encryption, and restricted access.

5. CCTV & Monitoring Data

If you use our CCTV, monitoring, or access control solutions:

  • Video footage is owned by you, the client.
  • Remote viewing accounts are password‑protected and configured securely.
  • We do not access or share live feeds without your explicit permission (except where legally required).

6. Cookies & Website Tracking

Our website may use cookies or analytics tools to enhance your browsing experience. These tools collect general usage information only and do not identify individuals personally. You can disable cookies in your browser at any time.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Ask for corrections to your information.
  • Request removal of your data from our records (where legally permissible).

8. Contact Us

For privacy questions or requests, reach out to:

Secure247BC
📍 201-10499 University Dr, Surrey BC V3T 0A4
📧 info@secure247bc.com
☎️ +1 604-799-9296